February 26, 2025 – Slack, the popular workplace communication platform, suffered a major outage this week, leaving thousands of users unable to access key features. The disruption, which began around 10:27 AM ET, impacted message delivery, thread loading, and API connections.
Users Report Issues Across the Globe
As soon as the outage began, reports surged on platforms like DownDetector, with over 3,000 users flagging problems. Many workers and businesses who rely on Slack for daily communication turned to social media to express frustration, with some humorously questioning whether it was a sign to take an unplanned break.
Slack promptly acknowledged the issue on its status page, stating, “We’re aware of connectivity issues and are actively investigating the cause.” The company assured users that its engineering team was working to restore full functionality.
Gradual Recovery and Company Response
By midday, Slack reported partial recovery of services, with some users regaining access to messaging and collaboration tools. However, intermittent issues persisted for several hours, affecting teams across multiple industries.
Slack, owned by Salesforce since 2021, is a vital tool for over 200,000 businesses worldwide. While the company has not disclosed the exact cause of the outage, it promised to share further details once the issue is fully resolved.
Growing Concern Over Workplace App Reliability
This latest incident adds to growing concerns about the reliability of digital workplace tools. As more companies operate remotely or in hybrid work environments, unexpected service disruptions can cause significant workflow delays.
Slack has assured users that it is investigating the root cause to prevent future occurrences. Meanwhile, businesses affected by the outage have been reminded of the importance of having backup communication channels.
For now, Slack appears to be operating normally, though users remain on high alert for any further disruptions.
